Implementing Cisco Collaboration Core Technologies (CLCOR) Course: 350-801 Singapore.

Implementing Cisco Collaboration Core Technologies (CLCOR) Course Overview

In the age of communication, businesses are only as capable as the efficacy with which messages and information are shared both internally and externally. The systems chosen to facilitate the same are often picked carefully and with a strong foundation of research to minimize communication breakdowns and enhance interconnectivity. Through Implementing Cisco Collaboration Core Technologies training, participants will gain a proper understanding of crafting a seamless system facilitating communication required at any level for any reason at any time.

Module 1: Infrastructure and Design

Describe the key design elements of the following, pertaining to the Cisco Collaboration architecture as described in the SRND/PA

Describe the purpose of Edge devices in the Cisco Collaboration architecture such as Expressway and Cisco Unified Border Element

Configure these network components to support Cisco Collaboration solutions

Troubleshoot these network components in a Cisco Collaboration solution

Explain these components to support Cisco Collaboration solutions

Module 2: Protocols, Codecs, and Endpoints

Troubleshoot these elements of a SIP conversation

Identify the appropriate collaboration codecs for a given scenario

Configure codec negotiations

Deploy SIP endpoints

Troubleshoot collaboration endpoints

Module 3: Cisco IOS XE Gateway and Media Resources

Configure these voice gateway elements

Configure ISDN PRI/BRI

Troubleshoot ISDN PRI/BRI

Configure and verify the MGCP

Identify the appropriate media resources for a given scenario (hardware and software)

Module 4: Call Control

Describe the Cisco Unified Communications Manager digit analysis process

Implement toll fraud prevention on Cisco Unified CM

Configure globalized call routing in Cisco Unified CM

Describe Mobile and Remote Access (MRA)

Module 5: QoS

Describe problems that can lead to poor voice and video quality

Describe the QoS requirements for these application types (voice and video)

Describe the class models for providing QoS on a network

Describe the purpose and function of these DiffServ values as it pertains to collaboration

Describe QoS trust boundaries and their significance in LAN-based classification and marking

Describe and determine location-based CAC bandwidth requirements

Configure and verify LLQ (class map, policy map, service policy)

Module 6: Collaboration Applications

Configure Cisco Unity Connection mailbox and MWI

Configure Cisco Unity Connection SIP integration options to call control

Describe Cisco Unity Connection call handlers

Describe Cisco Unified IM&P protocols and deployment

Deploy Cisco Jabber on premises